Shipping policy

Shipping Policy – My Store

1. Order Processing
All orders are subject to verification and will be processed within three (3) business days following payment confirmation. Weekends and public holidays are excluded from processing times. My Store reserves the right to delay processing for verification purposes or due to unforeseen circumstances.

2. Shipping and Delivery
My Store ships worldwide. The estimated delivery time is up to nine (9) business days from the date the order is processed. Delivery times may vary depending on the destination country, local customs procedures, and other factors outside our control. My Store does not guarantee delivery dates.

3. Shipping Costs and Duties
Shipping costs are calculated at checkout based on the shipping destination, package weight, and dimensions. Customers are solely responsible for any customs duties, import taxes, or additional fees imposed by local authorities. By placing an order, the customer acknowledges and accepts responsibility for such charges.

4. Risk of Loss
Title and risk of loss for all products pass to the customer upon transfer to the carrier. My Store is not liable for any loss, damage, or delay that occurs during transit. Customers are encouraged to use the tracking information provided to monitor the shipment.

5. Order Tracking
Once your order is shipped, you will receive a tracking number by email. Customers may use this number to monitor the shipment status with the designated carrier.

6. Shipping Address Accuracy
Customers must provide complete and accurate shipping information. My Store is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

7. Delays and Force Majeure
My Store is not liable for delays caused by carriers, customs inspections, natural disasters, acts of government, or other events beyond its reasonable control.

8. Contact Information
For questions regarding your shipment or this shipping policy, please contact us at: laurafernandatrianacuadros@gmail.com.